April 2015. The HARC partners recently welcomed Mr Dan Wellings, Head of Insight and Feedback at NHS England. Mr Wellings spoke about the NHS approach to patient experience and patient reported outcome measures. His presentation was followed by presentations from Dr Jean-Frederic Levesque, Chief Executive of the Bureau of Health Information and Dr Karen Luxford, Director, Patient Based Care of the Clinical Excellence Commission. The event concluded with a Q&A session with the audience and event Chair, Associate Professor Brian McCaughan, Chair of the Clinical Excellence Commission and NSW Agency for Clinical Innovation.

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Dan Wellings’ HARC presentation from Sax Institute

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