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Digital Communications Manager

  • Not for profit sector
  • Maximum-term contract – maternity leave replacement, 12 months
  • Full-time
  • Ultimo location.

About the Sax Institute

The Sax Institute is a leading Australian expert in helping decision makers find and make best use of research to solve real-world health and social problems.

We connect individuals and organisations with research, we build research platforms that generate new knowledge for use in decision making, and we lead thinking and knowledge around how to ensure more research has a real-world impact.

We are not a research institute but rather, a transformative organisation established to develop innovative ways of better connecting knowledge from research with those who can use it.

This position sits within the Institute’s communications team and is integral to the Institute being able to deliver high-quality communications to our various audiences.

About the position

We are seeking a talented, innovative, self-starter to manage our digital communications channels, which are becoming increasingly important in our internationally leading work.

The successful candidate will need to have a demonstrated flair for written and visual communication, understand the principles of writing for the web and be right across the latest developments in social media and other digital communications. You will be comfortable managing external relationships, such as with our external web developer, be able to shoot and edit visual content such as video and photography, and have a thorough understanding of website content management systems and electronic direct marketing tools.

You will feel at home in the land of SEO and digital metrics and when faced with new technology, will relish the opportunity to master it. You will be able to confidently manage our existing social media channels, provide key strategic advice on digital communications, and take a lead role in setting up new social media channels.

As a writer and editor of content on our quality communications channels, you will need to be a fast learner who can quickly come up to speed on our brand voice, the important issues in health and social care and the context in which we work.

You will be pro-active and ideas-driven and happy to work in a small, collaborative environment. You will also be flexible, able to juggle competing work demands, and be at ease working right across the Institute with a variety of staff members in different positions.

Most importantly, you will do all of this while gaining a thorough understanding our organisation, what we do, and how digital communications can help us do it.

Essential – Selection Criteria

  • Minimum of five years’ experience in a digital communication role
  • Demonstrated experience with website content management systems, preferably WordPress
  • Demonstrated experience with electronic direct marketing tools, preferably Campaign Monitor
  • Demonstrated experience with photo editing software, preferably Adobe Photoshop
  • Demonstrated experience in copywriting and editing for digital communications platforms
  • Demonstrated experience using video editing software, preferably using Adobe Premiere Elements
  • Demonstrated social media experience including strategy and implementation, particularly in relation to  Twitter, Facebook, YouTube and LinkedIn
  • Demonstrated understanding of emerging digital platforms and tools
  • Good understanding of SEO principles (and how to implement them) and digital metrics, preferably using Google tools
  • High-level organisational skills, including the ability to manage multiple concurrent tasks and prioritise
  • High-level interpersonal skills and ability to develop productive working relationships across different parts of the organisation
  • Attention to detail
  • High-level written and verbal communications skills: a clear and logical writer and thinker
  • Problem-solving skills and ability to manage competing demands
  • Flexible approach and aptitude for technology and learning new skills.

Desirable – Selection Criteria

  • Basic skills in HTML, XML coding
  • Experience, background or interest in health communications.

About the benefits

  • Competitive salary including salary packaging
  • Opportunity to impact health policy/program delivery.

Further Details

Please download the position description

To apply please send your CV and a cover letter addressing the selection criteria to with the subject heading: Digital Communications Manager.

For any enquiries please contact Kellie Bisset on 02 9188 9548 or

Applications close: Wednesday 29 March 2017

The Sax Institute is an Equal Opportunity employer.

Australian Citizens and Permanent Residents only