8th HARC Forum: Hospital culture – effecting change

Fred Lee 8th HARC Forum

September 2012. Hospitals are complex systems operating in a changing and challenging environment.  Evidence shows the culture of hospitals is a critical determinant of the quality of healthcare and the patient experience. Fred Lee, author of If Disney ran your hospital: 9 1/2 things you would do differently, presented to the...

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7th HARC Forum: Bringing the social media revolution to healthcare

November 2011. Lee Aase, the founder and Director of the Mayo Clinic Centre for Social Media, addressed the HARC network in November 2011 about how to improve healthcare delivery using social media. His presentation was followed by responses from two local experts: Melissa Sweet, an independent health journalist and...

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6th HARC Forum: Building health literacy

April 2010. Professor Don Nutbeam, Vice Chancellor of the University of Southampton in the UK, spoke to the HARC network in April 2010 to help us consider how to improve healthcare delivery for people with low health literacy. His talk was followed by perspectives from a researcher and a...

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5th HARC Forum: Monitoring variation in healthcare quality

November 2009. Headlining the 5th HARC Forum in November 2009 was Professor Elliott Fisher, Professor of Community and Family Medicine at Dartmouth Medical School and Director of the Center for Health Policy Research at the Dartmouth Institute for Health Policy and Clinical Practice. The purpose of this forum was...

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4th HARC Forum: Public confidence in the hospital system

April 2009. Dr Diane Watson, International Visiting Health Services Research Fellow at the Sax Institute from the University of British Columbia, Canada, spoke with the HARC network in April 2009 about ways to strengthen public confidence in the hospital system through research and analysis. Dr Watson presented her research...

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3rd HARC Forum: Capitalising on opportunities for hospital reform

Professor Kieran Walshe

April 2008. Professor Kieran Walshe, from the Centre for Public Policy and Management at Manchester Business School in the UK, addressed the HARC network in April 2008 about how analysis of public service failures can help organisations learn and improve their performance. Professor Walshe used examples from the UK...

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2nd HARC Forum: How can we rigorously evaluate system-level changes in hospital policy?

January 2008. Professor Nicholas Mays, Professor of Health Policy at the London School of Hygiene and Tropical Medicine in the UK, presented to the HARC network in January 2008 on evaluating current market reforms in the UK National Health Service. Using the experience of Professor Mays and his team’s...

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1st HARC Forum: How can we strengthen policy-relevant health services research in NSW?

May 2007. Professor Chris Ham, Professor of Health Policy and Management at the University of Birmingham in the UK, spoke with the HARC network in May 2007 about the relationship between research evidence and policy making based on his experience in the UK and the Canadian Health Services Research...

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