March 2016.

In this month’s HARC e-Bulletin, we report on a recent symposium that explored  the concept of the Patient-Centred Medical Home,  a new model of primary care that has been adopted in the US, and is widely-viewed as a way forward for delivering improved primary care in Australia.

We also look at some of the latest research on hospital readmissions. One study suggests one-quarter of readmissions could be prevented, while another shows imposing financial penalties on hospitals that exceed redadmission targets has had some success in the US.

Workforce issues are also in the spotlight. An Australian study reveals that nearly all doctors and nurses working in emergency departments have experienced verbal and physical aggression from alcohol-affected patients, impacting not only their own wellbeing but the quality of care they can provide to patients.

In our profile, we meet Lorraine Lovitt, the driving force behind the Clinical Excellence Commission’s April Falls Day, which aims to raise awareness of falls prevention both in the community and the NSW health system on 1 April.

Please forward this edition of the Bulletin to colleagues who may be interested in joining the HARC Network. We’d love to hear your feedback or suggestions at

Megan Howe
Editor, HARC e-Bulletin