May 2016. Batterham R, Osborne R, McPhee C, Mech P, Townsend B.
This review examined consumer enablement, defined as the specific components that combine to make a consumer engaged. This review explores this construct in the chronic disease population in relation to its determinants; the tools and instruments demonstrated to be valid, reliable and clinically useful in measuring enablement; and the evidence regarding specific interventions that support self-management for chronic disease. To enhance enablement, the ability to be responsive to people in diverse situations with diverse levels of enablement is a core requirement. Such responsiveness requires the ability to assess and describe complexity in the enablement profile of individuals or groups and effectively respond to people’s identified enablement status.
- Download Consumer enablement (PDF 254kb)